Google Sites (Sample customers)- How Google Apps Premier benefit existing customers

Now that you understand the basics of what Google Apps does for business,

this page helps you understand more advanced business use cases of Google Apps. Customization options are particularly valuable using the collaborative applications (Google Sites, Google Video and Google Docs) in conjunction with other Google services like Picasa (photo sharing), YouTube (public videos), Google Gadgets, and Google Maps.  

Corporate intranet/dashboard

Challenges/Opportunities

• Companies need to share information across distributed employee base
• Specialized software can be cost-prohibitive for small and mid-sized companies
• On premise software requires additional hardware, IT support
• Current intranet solutions require IT help to update content (e.g. HR policies) and can be burdensome
• Need for resources frequently result in stagnant or non-existent intranets limiting communication to employees

• Home Care Assistance built a corporate intranet to help franchisees grow their business
• Watch this tour, listen to this webinar, read this case study
• Read about the Apps-powered intranet for the City of Washington DC Hear City of Washington DC talk about its need for collaboration
• See Organic City mock-up

• Small businesses
• Mid-market companies
• Remote offices

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Partner portal/secure extranet

• Companies need to easily share information beyond their firewall with selected audiences
• Email cannot handle volume and diversity of information to be shared (large attachments, rich media) 
• Current solutions require additional license costs for external parties to access content
• Cost of current solutions frequently inhibits ability for all parties to collaborate impacting time and cost of initiatives

• Board meetings, press briefings, and other ad-hoc collaboration use cases with users outside your domain
• Customer input on product direction
• Marketing collaboration with outside agencies
• Share info with contractors without requiring full license costs

• Small businesses
• Mid-market companies
• Remote offices
• Departments: Executive office, Sales & Marketing, PR, Product

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Team workspaces and internal project management

• Teams today may cross departments, time zones, geographies and need a centralized "workspace" to share information and manage milestones
• "Tiger teams" or "hot topics" may demand quick, intense focus 
• Email does not allow for management and others to be updated or literally "on the same page" as a team 
• Information not easy to search when dispersed across team members' desktops
• Cost of current solutions frequently inhibits ability for all parties to collaborate impacting time and cost of initiatives

• Read about team collaboration at Genentech
• See Project Eggplant mock-up

• Small businesses
• Mid-market companies
• Departments: engineering, research & development, product development, marketing, finance, media, tech, manufacturing

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Internal training

• Required to train employees on policies (e.g. anti-discrimination)
• Sales reps need timely information
• Employees may be located in distributed facilities
• Rich media makes training more compelling (vs. lengthy memo)
• Training materials often delivered at events and go out date quickly
• Dynamic training portal allows for training to be an ongoing process and not just an event
  

• Hear City of Washington DC talk about use for HR training and public safety

• Small business with distributed facilities
• Mid-market companies
• Departments: Training 

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Customer service and training

• Companies must find ways to help customers help themselves
• Customers expect comprehensive information on the Internet
• Rich media makes training more compelling (vs. lengthy manual)
• Collaborative nature fosters input without the need to have staffing available to handle customer feedback

• Listen to 2nd Wind Exercise talk about using Google Apps to improve customer service

• Industries: Retail, Healthcare, Government

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Client-facing engagement/project

• Client engagement/ IT deployment requires collaboration across the fire wall
• Requirements / milestones need to be shared and vetted by multiple parties
• Timeframes may be compressed and changes may occur too quickly for constant email updates
• Apps provides a single source of truth minimizing confusion from multiple versions of the same content
• Information more easily shared/consumed in an ad hoc fashion and not limited to scheduled meetings

• Templates / play books help to standardize process and ensure consistent quality
• Listen to Akeena Solar talk about using Google Apps to gather requirements for solar panels
• ERP upgrade/ Software deployment
• Data center migration
• New advertising campaign
• Financial planning

• Departments:  Sales & Marketing
• Industries:  Professional services e.g. consulting, Business services, Technology, Advertising and Media

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Public web site

• Everyone has a website nowadays!
• Web hosting is an extra cost 
• Provider reliability not certain with smaller vendors
• WYSIWYG editing allows for content creators to easily update the website
  

• See Sada Systems
• See Kainos Health
• See Twin Rivers Community Care
• See Virtual Conference on Nanoscale Science and Technology

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Knowledge base

• Information stored electronically and in email
• More people need access but information is difficult to search
• Collaborative authoring can be hard to implement
• Previously, knowledge bases were implemented well after information was being acquired resulting in lost information or difficult migration strategies 

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Visual CV/employee pages

• Subject matter experts within a company are not always discoverable by position/ title
• Career development borne by employees
• Distributing content updates to users increases culture within a company
  

• See employee mock-up

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Recruiting site

• Localized labor markets mean unique recruiting tactics (e.g. job fairs)
• Need to highlight in-demand or specialized functions

• See this sample from City of Washington DC

• Departments: HR
• Industries: Government, Health & Wellness

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Collaborative RFP/supplier portal

• Sharing information and updates with multiple suppliers
• Requirements for transparent purchasing process
• Inclusion of Minority and Women-owned Business Enterprise
• Level playing field for all suppliers

• Hear City of Washington DC talk using Google Apps to increase transparency, improve supplier bids

• Departments:  Procurement
• Industries: Manufacturing, Government, Financial Service
  

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Google Sites Storage Size:

For Sites created under sites.google.com/site
Site quota: 100Mb/site
Max attachment size: 10Mb
Pages per site: unlimited

Google Apps: standard edition

Site quota: N/A (quota is tracked at the domain level)
Quota per domain: 10Gb
Max attachment size: 10Mb
Sites per domain: unlimited
Pages per site: unlimited

Google Apps: premier edition

Site quota: N/A (quota is tracked at the domain level)
Quota per domain: 10Gb + 500Mb*# of paid users
Max attachment size: 10Mb
Sites per domain: unlimited
Pages per site: unlimited

Google Apps: EDU edition

Site quota: N/A (quota is tracked at the domain level)
Quota per domain: 100Gb
Max attachment size: 10Mb
Sites per domain: unlimited
Pages per site: unlimited

Google Apps: Partner edition

Site quota: 100Mb/site
Max attachment size: 10Mb
Pages per site: unlimited


Reference site : http://www.google.com/support/sites/bin/answer.py?answer=96770