G-AsiaPacific Sdn Bhd (836845-H)
No 38-B, Jalan BPU 9,
Bandar Puchong Utama,
47100 Puchong, Selangor.Malaysia
Phone: +603-80627901
Fax: +603-80627924
G-AsiaPacific (China) Company Limited
# 11, 5th.Jiangjun Road, JinYintan District, Wuhan, Hubei, China.
Tel : (86)27-5930 5666
Fax :(86)27-5930 5669
[ Google Enterprise Partner ]
Visit Google Enterprise Partner directory > Asia Pacific > Malaysia
Online Support portal
support@G-asiapac.com ( will be linked to online system )
24hrs x 7days. (Max Response Time: 4 Hours)
| Sales Department |
Hotline
Email
Working Hours |
+603-80627901 (International Call)
sales@G-Asiapac.com
Monday - Friday;
0900 to 1800 (GMT +8 hours)
Saturday;
0900 to 1300 (GMT +8 hours)
Max Response Time: 1 Working Day |
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| Billing Department |
Hotline
Fax
Email
Working Hours |
billing@G-asiapac.com
Monday - Friday;
0900 to 1800 (GMT +8 hours)
Saturday;
0900 to 1300 (GMT +8 hours)
Max Response Time: 1 Working Day |
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| Technical Department |
All technical issues must be submitted via online support portal. |
Support System
Email
Working Hour
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Online Support System
support@G-asiapac.com ( auto-link to online support system )
24hrs x 7days. (Max Response Time: 4 Hours) |
Technical Department is handled by our experienced consultants, specialists, 1st level, 2nd level and 3rd level engineers.
We do not provide a telephone contact method for technical support. Based on the nature of problems had by customers, it is much timelier and more effective for issues to be handled via online support ticketing system, rather than over the phone/email. |
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| Notes |
- In order to provide low sales price to customer, we does not provide a telephone contact method for technical support (unless with additional service). Based on the nature of problems had by web hosting customers, it is much timelier and more effective for issues to be handled via email rather than over the phone.
- We have one of the highest customer satisfaction rates in the industry and are known for being one of the most customer-oriented hosts in the market. This reputation was earned without phone support. We have many business customers who rely on us with mission-critical websites, and they have not been let down.
- Official Office Hours: Monday - Friday; 0900 to 1800 (GMT +8 hours) & Saturday; 0900 to 1300 (GMT +8 hours)
Satellite Map:
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