Contents 1 Corporate intranet/dashboard 2 Partner portal/secure extranet 3 Team workspaces and internal project management 4 Internal training 5 Customer service and training 6 Client-facing engagement/project 7 Public web site 8 Knowledge base 9 Visual CV/employee pages 10 Recruiting site 11 Collaborative RFP/supplier portal Google Sites (Sample) Partner portal/secure extranet Challenges/Opportunities Companies need to easily share information beyond their firewall with selected audiences Email cannot handle volume and diversity of information to be shared (large attachments, rich media)  Current solutions require additional license costs for external parties to access content Cost of current solutions frequently inhibits ability for all parties to collaborate impacting time and cost of initiatives Learn More Example: the portal created using Google Sites that you're reading right now! Board meetings, press briefings, and other ad-hoc collaboration use cases with users outside your domain Customer input on product direction Marketing collaboration with outside agencies Share info with contractors without requiring full license costs Audiences Small businesses Mid-market companies Remote offices Departments: Executive office, Sales & Marketing, PR, Product Team workspaces and internal project management Challenges/Opportunities Teams today may cross departments, time zones, geographies and need a centralized "workspace" to share information and manage milestones "Tiger teams" or "hot topics" may demand quick, intense focus  Email does not allow for management and others to be updated or literally "on the same page" as a team  Information not easy to search when dispersed across team members' desktops Cost of current solutions frequently inhibits ability for all parties to collaborate impacting time and cost of initiatives Learn More Read about team collaboration at Genentech See Project Eggplant mock-up Audiences Small businesses Mid-market companies Departments: engineering, research & development, product development, marketing, finance, media, tech, manufacturing Internal training Challenges/Opportunities Required to train employees on policies (e.g. anti-discrimination) Sales reps need timely information Employees may be located in distributed facilities Rich media makes training more compelling (vs. lengthy memo) Training materials often delivered at events and go out date quickly Dynamic training portal allows for training to be an ongoing process and not just an event Learn More Hear City of Washington DC talk about use for HR training and public safety Audiences Small business with distributed facilities Mid-market companies Departments: Training  Customer service and training Challenges/Opportunities Companies must find ways to help customers help themselves Customers expect comprehensive information on the Internet Rich media makes training more compelling (vs. lengthy manual) Collaborative nature fosters input without the need to have staffing available to handle customer feedback Learn More Listen to 2nd Wind Exercise talk about using Google Apps to improve customer service Audiences Industries: Retail, Healthcare, Government Client-facing engagement/project Challenges/Opportunities Client engagement/ IT deployment requires collaboration across the fire wall Requirements / milestones need to be shared and vetted by multiple parties Timeframes may be compressed and changes may occur too quickly for constant email updates Apps provides a single source of truth minimizing confusion from multiple versions of the same content Information more easily shared/consumed in an ad hoc fashion and not limited to scheduled meetings Learn More Templates / play books help to standardize process and ensure consistent quality Listen to Akeena Solar talk about using Google Apps to gather requirements for solar panels ERP upgrade/ Software deployment Data center migration New advertising campaign Financial planning Audiences Departments:  Sales & Marketing Industries:  Professional services e.g. consulting, Business services, Technology, Advertising and Media Public Website Everyone has a website nowadays! Web hosting is an extra cost  Provider reliability not certain with smaller vendors WYSIWYG editing allows for content creators to easily update the website Learn More Sample Website created using Google Sites. See Kainos Health See Twin Rivers Community Care See Virtual Conference on Nanoscale Science and Technology Audiences All Knowledge-based Portal Challenges/Opportunities Information stored electronically and in email More people need access but information is difficult to search Collaborative authoring can be hard to implement Previously, knowledge bases were implemented well after information was being acquired resulting in lost information or difficult migration strategies Audiences All Visual CV/employee pages Challenges Subject matter experts within a company are not always discoverable by position/ title Career development borne by employees Distributing content updates to users increases culture within a company Learn More See employee mock-up Audiences All Recruiting site Challenges/Opportunities Localized labor markets mean unique recruiting tactics (e.g. job fairs) Need to highlight in-demand or specialized functions Learn More See this sample from City of Washington DC Audiences Departments: HR Industries: Government, Health & Wellness Collaborative RFP/supplier portal Challenges/Opportunities Sharing information and updates with multiple suppliers Requirements for transparent purchasing process Inclusion of Minority and Women-owned Business Enterprise Level playing field for all suppliers Learn More Hear City of Washington DC talk using Google Apps to increase transparency, improve supplier bids Audiences Departments:  Procurement Industries: Manufacturing, Government, Financial Services How to use Google Apps? There are many easy ways to use Google Apps:   Gmail Tips Google Docs Tips Google Sites Tips All Google Apps Playlists Google Sites Storage: For Sites created under sites.google.com/site Site quota: 100Mb/site Max attachment size: 10Mb Pages per site: unlimited Google Apps: Standard edition Site quota: N/A (quota is tracked at the domain level) Quota per domain: 10Gb Max attachment size: 10Mb Sites per domain: unlimited Pages per site: unlimited Google Apps: Premier edition Site quota: N/A (quota is tracked at the domain level) Quota per domain: 10Gb + 500Mb 1GB multiplied by the number of paid users Max attachment size: 50Mb 250Mb Sites per domain: unlimited Pages per site: unlimited Google Apps: EDU edition Site quota: N/A (quota is tracked at the domain level) Quota per domain: 100Gb Max attachment size: 20Mb Sites per domain: unlimited Pages per site: unlimited Google Apps: Partner edition Site quota: 100Mb/site Max attachment size: 20Mb Pages per site: unlimited Please refer to : http://www.google.com/support/sites/bin/answer.py?answer=96770 Home  |  About Us | Register With Us | Login |  Write Testimony | G-Asiapacific portal | Career | Contact Us