User Guide-Template
Each communication and documentation template includes variable information that you need to set, such as you company name, existing email platform, and so on. These variables are highlighted in [red text] in square brackets, so you can quickly find and set them.
Also, the templates include optional information that you can delete, depending on how you are deploying Google Apps. For example, if you're migrating users' email but not their calendars, you can delete information about migrated calendar data. All optional information is indicated by instructions in <<pink text>> in angle brackets.
| Template | Description | | Quick Start Guide | Two-page guide to help users log in to their Google Apps accounts for the first time.
Includes basic instructions for using email and calendar. | | Getting Started Guide | Includes information about:
- Logging in to Google Apps
- Verifying migrated data (if applicable)
- Migrating data (if applicable)
- Understanding the basic differences between Google Mail and other email programs
- Using Google Mail and Calendar
| | Transitioning to Google Apps from Microsoft Outlook | Maps key features in Microsoft Outlook with similar features in Google Apps Mail, to help users quickly make the transition to their new email system.
Note: If you are enabling Google Mail Labs and Google Talk for your users, you can use the PDF version of this document, which requires no customization. | | Google Calendar & Email FAQ for Administrative Assistants | A guide is for administrators or coordinators who manage others' calendars and email. | | Mobile Setup Guide for BlackBerry | Includes instructions on installing and using Google Apps applications (Gmail and Calendar Sync) on to your BlackBerry device.
| | Google Apps FAQ | A list of questions that new users often ask about using Google Mail, Calendar, and Contacts; and about using Google Apps with mobile devices.
Intended to be a "repository" from which you can pull out questions into your own FAQ. | | Getting Started Resources List | A document that includes a list of key documentation and eLearning resources that you can publish on your intranet.
Note: Before publishing this document, you'll need to customize the documentation resources in the list.
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