Case Study:
AEON Insurance
AEON Insurance Brokers (M) Sdn. Bhd., established in 1982, is a wholly owned subsidiary of AEON Credit Service (M) Berhad and part of the AEON Group’s extensive financial services network. The company specializes in providing comprehensive insurance broking and risk management solutions for both individual and corporate clients across Malaysia. Leveraging the strong reputation and customer base of the AEON brand, AEON Insurance offers a wide range of insurance products and advisory services from personal protection plans to commercial coverage, ensuring customers receive reliable, transparent, and value-driven insurance solutions that complement AEON’s broader ecosystem in retail and financial services.
The Challenge
AEON’s vision was to modernize its IT foundation to support a more agile, secure, and scalable business environment. With rising customer expectations, expanding regulatory requirements, and the need to respond faster to market changes, AEON sought a cloud platform that could deliver both innovation and compliance. The key challenges included balancing speed of transformation with FSI governance and security controls, managing VPN and network transitions, and establishing a sustainable DevOps practice to reduce manual operations and risks.
Why Choose Amazon Web Services?
AEON chose Amazon Web Services (AWS) for its proven reliability, scalability, and extensive portfolio of cloud services that align with the company’s modernization goals. AWS offers a secure and compliant cloud infrastructure, ensuring data protection and operational resilience essential for financial and insurance institutions. Its broad range of managed services, from compute and storage to security and analytics, enables AEON to accelerate innovation while optimizing cost efficiency. Additionally, the global expertise and local partner ecosystem, including support from G-AsiaPacific, allowed AEON to deploy and operate its cloud environment confidently, meeting both regulatory requirements
and business objectives with agility and scalability.
The Outcome
The project successfully delivered the Landing Zone within a compressed implementation timeline, achieving full compliance with internal and FSI governance frameworks.
Zero downtime was recorded during migration and VPN cutover activities.
The new environment achieved 100% alignment with AEON’s security and audit requirements.
Operational turnaround time for new environment provisioning was reduced by over 50% through IaC automation.
Post-deployment knowledge transfer and documentation enabled AEON’s team to independently manage the environment, supported by 24/7 managed service coverage.
Why G-AsiaPacific?
The Partner involved in this project is G-AsiaPacific, an AWS Premier Tier Services Partner and multi-year AWS Partner of the Year award recipient. With a strong track record in delivering enterprise-scale cloud solutions within short timelines, G-AsiaPacific played a key role in supporting AEON’s successful cloud deployment and operational enablement.
Following the deployment, G-AsiaPacific conducted a two-day in-person Knowledge Transfer Workshop covering architecture design, security controls, operational handovers, and best practices in log management, networking, and resource creation. Supported by comprehensive documentation, recordings, and role-based access, the session equipped AEON’s technical team with the confidence to manage and optimize the environment independently.
In addition, partner funding was utilized to help reduce overall project costs, and 24/7 managed support was provided throughout the engagement to ensure system reliability, proactive monitoring, and continued business continuity.
How did AWS help with AEON's IT Architecture?
AEON adopted AWS Landing Zone architecture as the foundation of its multi-account strategy, ensuring centralized governance, logging, and compliance guardrails from the start. The environment integrates AWS Identity and Access Management (IAM) for role-based access, Amazon CloudWatch and AWS CloudTrail for monitoring and auditing, and Amazon VPC for secure networking. Through Infrastructure as Code (IaC) using Terraform, AEON established automated, consistent deployments that align with its DevOps and change management processes. The implementation was delivered in close partnership with G-AsiaPacific, an AWS Premier Tier Services Partner, ensuring the right architectural design, operational readiness, and ongoing 24/7 support.
How did AWS Enhance your business?
AWS has empowered AEON to move from a traditional on-premise model to a cloud-first, innovation-driven architecture, enabling faster experimentation and deployment of digital services. With the Landing Zone foundation in place, AEON is now positioned to leverage advanced AWS capabilities in data analytics, AI, and automation to enhance decision-making and customer personalization. The cloud transformation also improved operational transparency, scalability, and compliance readiness, allowing AEON to pursue future digital initiatives with greater agility and confidence.
Insights from AEON's Insurance
“AWS has enabled AEON Insurance to modernize our core technology foundation with the agility, security, and scalability required in today’s financial services landscape. By shifting to a cloud-first operating model on AWS, we have strengthened regulatory compliance, accelerated service delivery, and empowered our teams with real-time visibility and automation, allowing us to innovate with confidence while delivering greater value to our customers.”
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